Operations Manager – 4* Hotel North Dublin Full Time

Operations Manager – 4* Hotel North Dublin 

Hotel Talent is seeking an experienced and dynamic Operations Manager to join the team at a 4* hotel in North Dublin. In this role the Operations Manager must be a hands-on person with a strong Food & Beverage background. The successful candidate will need the following requirements:

The Role Requirements:

• Conduct handover briefings to stay informed about events and special requirements.
• Strong background in Food & Beverage, managing multiple outlets and high volume Banqueting events. 
• Strong leadership skills and the ability to motivate and lead a strong team 
• Maintain a visible presence, personally greeting and interacting with customers to create a personalised service environment.
• Monitor and coordinate all hotel departments, ensuring adequate staffing levels.
• Ensure completion of checklists, reports, and handovers at the end of each shift.
• Implement and update Department Standard Operating Procedures to ensure high-quality customer care.
• Communicate customer feedback promptly and contribute to service and training improvements.
• Assist with budget preparation, compile reports, and analyse variances.
• Monitor costs, adhere to purchasing procedures, and ensure efficient stock control.
• Collaborate with external contractors and suppliers to maintain agreed standards.
• Payroll monitoring and control.
• Prioritize health and safety of team members, customers, and third-party service providers. Oversee the Day to Day running of the Hotel.

The Candidate Requirements:

• Have excellent IT skills.
• Team focused and good at building relationships with stakeholders.
• Ability to motivate, persuade, and influence the team.
• Excellent organizational and administration skills with strong attention to detail.
• Strong organizational and leadership skills.
• Knowledge of budgeting, forecasting, and cost control.
• Familiarity with health and safety regulations.
• Excellent communication and customer service skills.

Salary Guide: €55k plus Bonus

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