Assistant F&B Manager Full Time

Hotel Talent is excited to be looking for an experienced and enthusiastic Food & Beverage Assistant Manager to join a beautiful 4* property in Wicklow.

The candidate will be customer oriented, have a can do attitude and enjoy working in a fast paced environment.

Key Duties and Responsibilities:

• To carry out all the Bars duties to the standards as laid down in the standard of performance manuals.
• To ensure all guests queries are handled promptly and efficiently
• To ensure all guest requests are met i.e. VIP’s, Regulars, and Group Attendees & Special Requirements.
• To maximize in revenue, through up selling and additional sales, efficient recording of sales.
• To create a guest profile for all groups and/or individuals and update through the Fidelio system
• To follow up promptly on any guest request and ensure guest satisfaction is achieved
• To process all charges for groups and individuals efficiently
• To maximize seating capacity with out compromising standards
• To be aware of relevant competitor information and market changes to suggest and support changes to our services / rates as appropriate
• To ensure all staff are familiar with safe keeping, cash handling, credit policy of the hotel
• To assist in the compilation and achievement of the Conference and F&B budget
• To constantly liaise with other departments to ensure all guest requests are attended to efficiently
• § To be fully aware of any menu updates, hotel promotions, corporate promotions or special activities going on in the hotel/area
• To organize and assist with carrying out any reasonable guest and staff promotional events when required
• To ensure we have a good working relationship with the support companies or groups
• To be knowledgeable and informed about the introduction of products and make sure this is done in accordance to standards i.e. Beverage & Wine lists and Presentation Products & Props
• To ensure that all standards are met at all times

The ideal candidate:

• Must have a friendly, approachable manner and strong communication skills
• Has excellent organisational skills
• Has previous relevant experience in a 4* or 5* hotel, desirable but not essential
• Possess a hands-on attitude to work
• Be eligible to work full-time all-year round without restriction. Please note that this full-time position is not suitable for anybody who is subject to visa restrictions.
• Speak English fluently
• Demonstrate exceptional customer care and problem resolution skills

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