Deputy General Manager Full Time

Hotel Talent is seeking an experienced and dynamic Deputy General Manager to join an expanding hotel property. This leadership role requires an individual with a strong background in hotel operations, particularly in Food & Beverage, with a proven track record of delivering exceptional guest experiences. The Deputy General Manager will be responsible for overseeing the day-to-day operations of the hotel, ensuring service standards are maintained, managing a talented team, optimizing operational efficiency, and driving business results.

Key Responsibilities:

• Deputize for the General Manager in their absence, ensuring seamless management and decision-making.
• Chair weekly forecast meetings, ensuring financial and operational data is accurate and aligning upcoming events with business objectives.
• Provide a hands-on approach, directly overseeing staff and guest interactions to ensure exceptional service and operational efficiency.
• Oversee purchasing activities, sourcing competitive pricing from suppliers without compromising product quality, and managing vendor relationships for cost-effective sourcing.
• Collaborate with Departmental Managers to develop and implement performance standards, ensuring staff are well-trained to meet the hotel’s high service standards.
• Work closely with the Food & Beverage team to ensure effective communication and consistent service standards across all partner outlets.
• Cultivate strong professional relationships with internal teams, managers, and external sales representatives to promote a positive working environment.
• Partner with the Head Chef to review and enhance menu offerings, ensuring high culinary standards that meet guest expectations.
• Ensure adherence to cash handling procedures and maintain financial controls in line with hotel policies.

Candidate Requirements:

• Minimum of 3 years’ experience in a senior management role, ideally as Operations Manager or Deputy General Manager within a 4-star hotel in Ireland.
• In-depth knowledge of food and beverage operations, including cost control, supplier management, and menu planning.
• Proven experience in managing budgets, controlling costs, and achieving financial targets.
• Proficiency in POS systems and management tools, with the ability to leverage technology to enhance operational efficiency.
• A passion for hospitality, with a strong commitment to delivering exceptional guest experiences and creating meaningful moments for guests.
• Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and develop teams while maintaining professionalism and service excellence.

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