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Floor Supervisor – City Centre Gastro Bar
We are seeking an experienced, customer focused Floor Supervisor to join the team at a busy, well established Gastro Bar in Dublin City Centre. This is a fantastic opportunity for a hospitality professional to lead the team and create exceptional customer experiences.
Key Responsibilities:
Manage the daily operations of the floor, ensuring efficient service and high-quality standards.
Provide hands-on training for new and existing staff on food service standards.
Lead, train, and motivate a team of floor staff to provide exceptional service.
Create a welcoming environment for customers and
Address customer complaints and concerns with care and attention, aiming for quick and effective resolutions.
Requirements:
Proven experience as a Floor Supervisor, in a similar customer-facing role in the food service industry.
Strong leadership, communication, and interpersonal skills.
Excellent customer service skills, with the ability to handle difficult or high-pressure situations with professionalism and empathy.
Ability to multitask and work in a fast-paced environment.
A passion for hospitality and a commitment to delivering exceptional guest experiences.
Ensure compliance with all health, safety, and licensing regulations.
Coordinate with other departments to ensure smooth cross-functional operations.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Salary Guide: €42k
To Apply: Please send your CV to sarah.darcy@hoteltalent.ie
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