Rooms Division Manager – 4* Hotel North Dublin Full Time

We are recruiting, on behalf of our client, an experienced and motivated Rooms Division Manager to lead the Front Office, Housekeeping, and Guest Services teams in a busy 4-star hotel located in North Dublin. The ideal candidate will be passionate about delivering outstanding guest experiences, have strong leadership capabilities, and possess a keen eye for detail and operational excellence.

Key Responsibilities:

• Oversee the daily operations of the Front Office, Housekeeping, Concierge, and Guest Services teams

• Ensure an exceptional guest experience from arrival to departure, maintaining the hotel’s 4-star service standards

• Manage departmental budgets, cost control, and labour forecasting

• Develop and implement departmental strategies in alignment with hotel objectives

• Monitor guest feedback and implement service recovery initiatives where required

• Ensure compliance with health & safety, fire safety, GDPR, and other statutory requirements

• Recruit, train, and develop team members; promote a culture of learning and engagement

• Conduct regular departmental meetings, performance reviews, and staff development plans

• Collaborate closely with Sales, Revenue, and Food & Beverage teams to optimise occupancy and guest satisfaction

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