Senior Operations Manager. €60–70k. 4* Hotel Cavan Full Time NEW

Senior Operations Manager. €60–70k. 4* Hotel Cavan

We are currently seeking an experienced and hands on Senior Operations Manager to join the team at a 4* Hotel in Cavan. This is a fantastic opportunity for a result driven leader who is passionate about team development and creating an exceptional guest experience. The successful candidate must have a strong F&B background along with experience overseeing large events and conferences.

Key Responsibilities:

• Conduct handover briefings to stay informed about events and special requirements.
• Maintain a visible presence, personally greeting and interacting with customers to create a personalised service environment.
• Monitor and coordinate all hotel departments, ensuring adequate staffing levels.
• Ensure completion of checklists, reports, and handovers at the end of each shift.
• Implement and update Department Standard Operating Procedures to ensure high-quality customer care.
• Communicate customer feedback promptly and contribute to service and training improvements.
• Assist with budget preparation, compile reports, and analyse variances.
• Monitor costs, adhere to purchasing procedures, and ensure efficient stock control.
• Collaborate with external contractors and suppliers to maintain agreed standards.
• Payroll monitoring and control.
• Prioritize health and safety of team members, customers, and third-party service providers. Oversee the Day to Day running of the Hotel.

Requirements:

• Proven experience as a F&B Operations or in a similar role with a strong background in events in a 4* Hotel
• Have excellent IT skills.
• Team focused and good at building relationships with stakeholders.
• Ability to motivate and develop the team.
• Excellent administration skills with strong attention to detail.
• Strong organizational and leadership skills.
• Knowledge of budgeting, forecasting, and cost control.
• Familiarity with health and safety regulations.
• Excellent communication and customer service skills.

Salary Guide: €60-70k

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